The mobile application aims to transform the health system

Many companies had to reinvent their business when the pandemic hit. The health sector has also been strongly affected.

Health care became a concern for the public, but accessing it was difficult. As a result, companies have started digitizing their services to meet the needs of their consumers while following social distancing protocols. The “digital gateway” is a term many use to describe the shift from traditional healthcare to digital interaction.

Bitmarck, a healthcare IT partner, has seized the opportunity by expanding its established B2B called GesundheitsCockpit. The company introduced an online patient experience to expand access to health information through a mobile app, including medication services, vaccination status, allergy management and prescriptions.

“It’s about the interaction and what I can see when I put something in my insurance company,” said Sebastian Mass (pictured), senior enterprise architect at Bitmarck.

Mass spoke to industry analyst theCUBE Dave Vellante and Paul Gillin during the recent Red Hat Summit Event, an exclusive broadcast on theCUBE, SiliconANGLE Media’s live streaming studio. They explained how the company uses tools from Red Hat Inc. to digitize the patient experience. (*Disclosure below.)

Red Hat helps Bitmarck bring its vision to life

The company relies on Red Hat tools to realize its vision. He designed a scalable architecture using Red Hat Integration and Red Hat OpenShift API Management to be able to connect to a variety of clients in the public cloud.

“We’re at scale with so many customers and data centers that we need support,” Mass explained. For example, it uses Red Hat’s 3scale API management to support features in its partner and patient releases.

Building a cloud-native application allowed the company to scale with customer demands. Additionally, it was able to connect its on-premises systems to the client side while maintaining security and regulatory compliance needs with European and German laws, according to Mass.

Various health insurance providers can use Bitmarck’s product and white label service to improve patient experience. Now patients have quick access to their health information through the app.

Here’s the full video interview, some of SiliconANGLE and theCUBE’s coverage of the Red Hat Summit Event:

(*Disclosure: TheCUBE is a paid media partner of Red Hat Summit. Neither Red Hat Inc., the sponsor of theCUBE event coverage, nor other sponsors have editorial control over the content of theCUBE or SiliconANGLE. )

Photo: SiliconANGLE

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